Leaf Drive It Company is committed to providing a satisfactory experience for our customers. This Refund Policy outlines the terms and conditions regarding refunds for our services.
Refund Eligibility
Cancellation by Customer: If you cancel a reservation within our specified cancellation window, you may be eligible for a refund. The refund amount will depend on the timing of the cancellation and any applicable fees.
Service Disruptions: In the event of a service disruption caused by Leaf Drive It Company (e.g., driver no-show, vehicle issues), you may be eligible for a refund or credit toward a future reservation.
Unused Services: If you are unable to utilize our services due to circumstances beyond your control (e.g., flight cancellation, medical emergency), you may be eligible for a refund. Proof of the circumstances may be required.
Refund Process
Contact Customer Support: To request a refund, please contact our customer support team at [contact information]. Please provide your reservation details and the reason for your refund request.
Review and Processing: Our customer support team will review your request and determine your eligibility for a refund. Refunds will be processed using the original payment method, unless otherwise specified.
Timing of Refunds: Refunds will be processed within a reasonable timeframe. Please note that it may take several business days for the refund to appear in your account, depending on your financial institution.
Non-Refundable Fees
Booking Fees: Booking fees and other administrative fees are non-refundable, except in cases where Leaf Drive It Company is responsible for the cancellation or disruption of services.
Third-Party Charges: Any charges incurred through third-party services (e.g., payment processing fees) are non-refundable.
Policy Modifications
Leaf Drive It Company reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or through other means.
Contact Us
If you have any questions or concerns about this Refund Policy or your refund eligibility, please contact us at +91 88660 66301.
